Do not take your car or vehicle to Discount Quality Car Care in Spring, TX! I took my 2002 Audi TT to their mechanic shop on Alana street to diagnose an overheating issue. I was told they would only need the car for two days max, (and I double checked because I had to leave the country for a while so I needed it back). I also asked them if they were open on Saturday so I could pick it up.
Needless to say no one was there on Saturday, the work was not done, and when I was finally able to have the car delivered to my location (by a wrecker driver that was rude and careless) Discount Quality Car Care mechanics had gotten grease on the interior of my car that had destroyed the leather on the interior handle.
When I politely called and asked to have the damage repaired, I was not only treated as a liar, I was told “we didn’t touch the car door handle”. I wonder how Discount Quality Car Care opened and closed the car door then…?
After many lies and destroying parts of the interior of my car, Discount Quality Car Care still failed to diagnose my overheating issue correctly AND charged me over DOUBLE what was originally quoted after taking over 7 times as long to do it as originally quoted (over two weeks rather than 2 days!)
Pictures of damage
Discount not only caused all of the above, but I’ve found a turbo boost hose deep underneath the intake that they didn’t tighten and has partially popped off, leaking boost pressure. Apparently their incompetence has gone a lot further than initially thought…and it was already bad enough!
Scambook was kind enough to attempt to contact this horrible car mechanic, but has not received a response. No surprise there, given their history of lies and failures. Here’s the discount quality car care scambook report.